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iGroup is a highly flexible, efficient leading solution that supports the day-to-day management of group business operations |
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Using an advanced, parameterized, rules-based, and scalable J2EE architecture, and a browser interface |
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Supports for all group insurance products and product packages including whole
life, term, health, accident, annuity and more |
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Controls organization, functional menu, business category, business
status, and amount authorities through diversified multiple
layers authority structure
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iGroup
A Flexible and Efficient Group Business Administration System |
Product Overview  |
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iGroup is a highly flexible, efficient leading solution that supports the day-to-day management of group business operations. Using an advanced, parameterized, rules-based, and scalable J2EE architecture, iGroup offers complete business functionalities and a browser interface within a mature solution.
iGroup provides support for all group insurance products and product packages including whole life, term, health, accident, annuity and more. The protection and investment features are both covered for all the group products.
In consideration of the flexibility of group business, iGroup allows the users
to define the premium discount, claim conditions, commission
and other charges. Especially, the system supports
the deferred settlement as well as the real-time settlement.
Designed on the concept
of ‘Customer Centric’, iGroup centralized all kinds
of customer information crossing
different sales channels and different modules, so
that the risks can be better controlled.
According to the user
roles, iGroup flexibly controls organization, functional
menu, business category,
business status, and amount authorities through
diversified multiple layers authority structure.
iGroup utilizes exclusively modern technologies and platform independence to
facilitate fast and easy deployment, speed and scalability,
and extensive management reporting.
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| Features |
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iGroup is designed to support all functional areas of group business. Based on
the modulized feature, the functionalities can be combined
or split if necessary.
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Product Definition (including parameterized definition of single product and
product package) |
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Account Management |
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Party Management |
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Sales Channel (including hierarchies, licensing , commissions, payout of agency,
broker, bank etc.) |
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New Business |
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Agreement Management |
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Underwriting |
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Customer Service |
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Claims |
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Billing,
Collection and Payment |
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Accounting |
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System
Administration |
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Image |
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Document
Management |
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Query |
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Reports |
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Interfaces
to third party systems (if necessary, e.g.,
accounting, imaging and workflow, actuarial
systems, etc.) |
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| System Highlights |
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Product Definition |
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iGroup provides tools for rapid product or product package
development. This dramatically reduces the effort and
cost required to build and maintain products, allowing
a carrier to introduce new products quickly. This in
turn can help differentiate a carrier in a competitive
market or allow for a quick response to market changes.
The particular product line
definition can help to categorize all the products, filter
the compulsory and optional parameters
and give the user friendly prompts to reduce the human
errors. At the same time, the similar features of the
products do not need to be defined repeatedly.
For the complex health products, iGroup allows to define combinations of all kinds of
claim conditions features
so that the product can be automatically evaluated
in claim process.
To realize the flexible product
definition, iGroup provides a lot of parameters such
as target customer,
sum assured/premium,
liabilities, accounts, dividends, expenses, customer
service rule, cash value, unexpired premium, commission
and much
more.
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Agreement Management |
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To adapt to the flexibility of group business, iGroup provides
the agreement management module to redefine the plan,
product package, product, liability etc. based on the
product definition, which will trigger the automatic
calculation and evaluation afterwards.
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Billing, Collection and Payment |
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iGroup provides two kinds of settlement approaches,
real-time settlement and deferred settlement. Collection
and payment records can be offset during the settlement.
For collection and payment,
different methods are allowed, including cash, cheque
and bank transfer, which are strictly
controlled associated with the document management module.
All the methods support both single and batch process.
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Party Management |
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iGroup centralized all the individual and organization
customers including internal staff, broker, user, policyholder,
life assured, beneficiary, hospital and doctor etc. The
system also control the systematic and non-systematic
risks through the differentiating the black list and
red list customers..
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Policy Administration |
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iGroup provides a complete process of policy administration.
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New Business |
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iGroup provides the process of new business from image
scan, data entry, to policy issue and print. The quotation
of agreement and electronic document upload are also
allowed.
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Underwriting |
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The module processes the underwriting and reunderwriting
request of new business, renewal, customer service and
claim. The policy can be underwritten by different approaches,
such as by master policy, by plan or by individual certificates,
etc.
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Customer Service |
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The module can process all related service items. The multiple
service items can be handled in one application to provide
better customer service.
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Claims |
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The module provides the process of both single and batch claim cases for all
the products. Especially for the complex health products,
system supports the efficient automatic evaluation.
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Sales Channel |
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iGroup supports all kinds of sales channels management, including hierarchies,
licensing /contracting, commissions, payout of agency,
broker, bank etc.
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Query |
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iGroup uses an easy-to-use interface to support ad hoc inquiries for client/policy
status and information. Producers and/or customers
can retrieve client/policy information by policy number,
customer ID, agent code, etc. Comprehensive search
functions are provided for easy information retrieval.
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Standard External System Interfaces |
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Interfaces to third party systems are provided (e.g., accounting, imaging and
workflow, actuarial systems, etc.).
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Security, Audit & Compliance Features |
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iGroup provides a comprehensive set of features and functions for security and
control, as well as audit and compliance requirements
in order to meet the latest statutory and regulatory
requirements for insurance and financial institutions.
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